Terms of Service

Last updated: August 30, 2026

These Terms of Service ("Terms") govern your access to and use of the Dialed mobile and web application (the "App," "Service," "we," "us," or "our"). By creating an account or otherwise using Dialed, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Dialed.

2. Eligibility and Age Requirements

Minimum age. You must be at least 13 years old to create an account. Dialed is not directed to and does not knowingly permit use by children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly (see our Privacy Policy). Users aged 13–17. If you are between 13 and 17 years old, you represent that a parent or legal guardian has reviewed and agreed to these Terms and consents to your use of the App and to our collection and use of your information as described in our Privacy Policy. We may, at our discretion or as required by law, request verification of parental consent, and we may suspend or restrict accounts where such consent cannot be verified. Parents and guardians are responsible for supervising their minor's use of the App. Age verification. During account creation, we ask you to enter your date of birth to determine your eligibility. If you are between 13 and 17, you will be asked to confirm that a parent or legal guardian has reviewed and consented to these Terms and our Privacy Policy before you can proceed. Providing false age information to bypass these requirements is a violation of these Terms.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us immediately at support@dialedlog.com if you suspect unauthorized use of your account.

4. Subscription and Payments

Dialed offers a free tier and a Pro subscription available at $9.99/month or $49.99/year (pricing subject to change with notice). Auto-Renewal Disclosure (please read carefully): Your subscription automatically renews. Unless you cancel before the end of the current billing period, your subscription will automatically renew and your payment method will be charged the then-current price ($9.99 for monthly plans, or $49.99 for annual plans) at the start of each new period. Billing frequency: monthly plans are charged every month; annual plans are charged once every twelve (12) months. How to cancel: you may cancel at any time through your Apple or Google account subscription settings; cancellation must be done at least 24 hours before the end of the current period to avoid being charged for the next period. Effect of cancellation: upon cancellation, you retain Pro access through the end of your current paid period. We do not provide partial-period refunds for early cancellation. Reminders: where required by applicable law, we will provide renewal reminders and, for any free-trial-to-paid conversions, advance notice before your first charge. All payments are processed by Apple or Google in accordance with their respective payment and refund terms. We do not store your payment card information on our servers. By subscribing, you affirmatively acknowledge and consent to these automatic renewal terms.

5. Refunds

All sales are final except where required by law or by Apple/Google platform policy. Refunds for App Store or Google Play purchases must be requested directly through Apple or Google.

6. User Data and Content

You retain ownership of the data you provide to us, including check-ins, workout logs, biometric self-reports, and related training information ("User Data"). By using the App, you grant us a limited, non-exclusive license to use, store, and process your User Data solely to operate, maintain, and improve the Service, including generating your personalized training recommendations. See our Privacy Policy for full detail on data handling.

7. AI-Generated Content and Assumption of Risk

Dialed uses artificial intelligence and automated logic to generate personalized training plans, coaching insights, and recovery recommendations ("AI Content"). You acknowledge and agree that: AI Content is generated based on self-reported data and general athletic training principles. It is not a substitute for professional medical, athletic training, physical therapy, or nutritional advice. AI Content may be inaccurate, incomplete, or unsuitable for your specific physical condition. You should consult a physician, athletic trainer, or other qualified professional before beginning any new training program, especially if you have any pre-existing injury, medical condition, or health concern. Physical training carries inherent risk of injury. By using the App and following any training recommendation, you voluntarily assume all risks associated with physical exercise, including but not limited to injury, aggravation of an existing condition, or other adverse health outcomes. You are solely responsible for exercising within your own physical capabilities and for stopping any activity that causes pain, discomfort, or that you have reason to believe may cause injury.

8. Prohibited Use

You agree not to: Use the App for any unlawful purpose or in violation of any applicable local, state, national, or international law; Impersonate any person or entity, or misrepresent your affiliation with any person or entity; Attempt to gain unauthorized access to any portion of the App, other users' accounts, or our systems; Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App; Interfere with or disrupt the integrity or performance of the App, including through automated scripts, bots, or excessive requests; Circumvent or attempt to circumvent any subscription, paywall, or access-control mechanism within the App.

9. Intellectual Property

The App, including its design, branding, software, and all content we create (excluding your User Data), is owned by Dialed and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without our prior written consent.

10. Termination

We reserve the right to suspend or terminate any account, at our discretion and without prior notice, for violation of these Terms, suspected fraudulent activity, or any use that we reasonably believe may harm the Service, other users, or us. You may terminate your account at any time by contacting support@dialedlog.com.

11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DIALED AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE APP — INCLUDING, WITHOUT LIMITATION, ANY INJURY, HEALTH ISSUE, OR ACADEMIC CONSEQUENCE ARISING FROM YOUR USE OF OR RELIANCE ON AI CONTENT OR ANY TRAINING RECOMMENDATION. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50 USD). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dialed and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of another person or entity; or (d) any injury or harm resulting from your training activity, whether or not based on AI Content.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the App shall first be attempted to be resolved informally by contacting support@dialedlog.com. If a dispute cannot be resolved informally within 30 days, both parties agree that any resulting legal action shall be brought exclusively in the state or federal courts located in California, and each party consents to the personal jurisdiction of such courts. Class Action Waiver. To the extent permitted by law, you agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Copyright / DMCA Notice

If you believe content available through the App infringes your copyright, send a notice to support@dialedlog.com including: (a) a description of the copyrighted work claimed to be infringed; (b) a description of where the allegedly infringing material is located; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; and (e) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner.

16. Export Compliance

You may not use or export the App in violation of U.S. export laws and regulations. You represent that you are not located in a country subject to a U.S. government embargo and are not listed on any U.S. government list of prohibited or restricted parties.

17. Force Majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, internet or infrastructure outages, acts of government, or other events outside our control.

18. Assignment

We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets. You may not assign your rights or obligations under these Terms without our prior written consent.

19. Third-Party Platform Terms

If you access the App through the Apple App Store or Google Play Store, your use is additionally subject to the applicable platform's usage terms. With respect to Apple-distributed versions of the App: this agreement is between you and Dialed only, not Apple; Apple has no obligation to provide maintenance or support for the App; Apple is not responsible for any product claims relating to the App; and Apple, as a third-party beneficiary of these Terms, has the right to enforce them against you.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dialed regarding your use of the App and supersede any prior agreements.

22. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via in-app notice or email where reasonably practicable. Continued use of the App after changes take effect constitutes your acceptance of the revised Terms.

23. Contact

For questions about these Terms, contact us at support@dialedlog.com.